Frequently Asked Questions

How do I apply for a rental home?

Browse our available rentals, select the home you're interested in, and complete the online application. Our team will review your application and contact you regarding the next steps.

How do I pay rent?

Residents can securely pay rent online through the Resident Portal. Online payments are fast, convenient, and available 24/7. Our tenants can also bring or mail in a check, cashiers check or money order to our office.

How do I submit a maintenance request?

Maintenance requests can be submitted through the Resident Portal. Please include as much detail as possible so our maintenance team can respond efficiently.

What is considered an emergency maintenance issue?

Emergency maintenance typically includes situations involving significant active water leaks, loss of heat during cold weather, electrical hazards, sewer backups, or other issues that present an immediate safety concern.

Can I access my lease documents online?

Yes. Residents can view important lease information and account details through the Resident Portal.

Who do I contact if I have questions?

Our team is available during normal business hours to answer questions and provide assistance. Residents may also communicate with us through the Resident Portal.