FREQUENTLY ASKED QUESTIONS
What does a property management company do?
A property management company handles the day-to-day responsibilities of managing rental properties on behalf of property owners. Services typically include marketing vacant properties, screening applicants, preparing leases, collecting rent, coordinating maintenance, conducting property inspections, communicating with residents, and providing financial reporting. At Atlanta Partners Property Management, our goal is to protect your investment while making property ownership as stress-free as possible.
How do you screen prospective residents?
We use a comprehensive screening process to help identify qualified applicants. This may include reviewing rental history, verifying income and employment, conducting credit and background checks, and contacting previous landlords when appropriate. Our screening process is designed to place responsible residents while complying with all applicable Fair Housing laws.
How often are inspections completed?
Regular property inspections help protect your investment and identify maintenance concerns before they become costly repairs. Inspection schedules may vary depending on the property and lease terms, but we typically conduct move-in inspections, periodic routine inspections during the lease, and move-out inspections to document the property's condition.
How do owners receive rental income?
Rental income is collected through our secure online payment system. After rent has been received and any applicable expenses have been processed, owner distributions are made electronically according to our scheduled payment cycle. Owners also receive detailed statements outlining income, expenses, and account activity.
What happens if maintenance is needed?
Residents can submit maintenance requests through our online resident portal and submitting a work order. Our team coordinates repairs with trusted vendors, monitors the progress of the work, and keeps owners informed when appropriate. We also have an after hours emergency maintenance line. We focus on timely, cost-effective maintenance to help preserve your property's value and provide a positive resident experience.
Do I have access to financial reports?
Yes. Owners have access to detailed financial information through the owner portal. Monthly statements, income and expense reports, and other important property documents are available online, providing convenient access to your property's financial performance whenever you need it.



